Fire and Emergency Services

Department of Fire & Emergency Services

Upper Providence Township is served 24 hours a day, seven days a week by four local volunteer fire companies and three EMS agencies. In June of 2007, the Department of Fire and Emergency Services (DFES) was established by ordinance augment responders during daytime hours while many volunteers are unavailable to respond.

In 2015, due to an increasing call volume coupled with continually decreasing volunteerism, three full-time firefighters were hired to supplement the DFES. At this time, the department was operated predominantly by the Fire Marshal's Office and the Office of Emergency Management with other employees from the Codes Department and the Public Works Department.

In 2019, the township appointed a new chief of fire and emergency services to oversee its career staff and facilities as well as the four local fire companies when operating in Upper Providence Township. The department now operates seven days a week from 6 am to 6 pm with two divisions (Operations and Training & Community Risk Reduction) each overseen by assistant fire chiefs as well as a full-time emergency management coordinator. The DFES continues to maintain an active and positive working relationship with its emergency services partners as we plan for future emergency services needs of the community we proudly serve.

Mission Statement


The mission of the Upper Providence Township Department of Fire and Emergency Services is to protect lives and property and preserve the quality of life for present and future generations through community interaction, education, compassionate service, and an atmosphere that encourages innovation, cooperation, and diversity.  

Vision


We strive to be a premier emergency services organization through continuous improvement and exceeding our dynamic community’s expectations by understanding its needs. 
 

Core Values


Service above self
Professionalism in skills, attitude, approach and appearance
Pride in leading by example, in our own health and wellness, and in our desire to excel
Compassion for the community through kindness and empathy
Integrity to build a foundation of trust, respect, and accountability
Teamwork to get the job done through unity and cooperation
Respect for each other, for our customers and for our service
Diversity in support of the uniqueness of our community and the talents of our personnel, regardless of age, gender, religion or ethnic origin


Diversity Position Statement


Diversity is not a program or policy; it is an attitude and a mindset that forms the basis for our existence as a service and as a vital part of our community.  Diversity recognizes that we are much more than our individual strengths and character—that each of us bring unique talents and experiences to our organization and these individual talents and experiences come together to make us stronger as a team than we could ever be individually.   

The Upper Providence Township Department of Fire and Emergency Services shall strive to maintain a diverse workforce. We shall recruit members from all walks of life who have one thing in common—to serve our community as compassionately, respectfully and professionally as possible. We shall set the example in promoting inclusion, equality, and respect. Each of us shall move forward with the knowledge that our people are our greatest asset and that in the end, we are the most influential factor in defining our purpose and determining our success.


Our executive team is personally committed to ensuring our that our department fosters an environment that values and embraces the contributions and potential of every member of our workforce. Our core values of Service, Professionalism, Pride, Compassion, Integrity, Teamwork, Respect and Diversity are key to our individual and collective success. We shall live and abide by them every day, keeping in mind the high standard to which we are all held, whether in uniform or not.



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